Privacy
policy.

1. Who's responsible

loudroom is run by me, Andri Weder — self-employed audio mastering engineer.

Schwerzistrasse 4, 8606 Nänikon, Switzerland
andri@loudroom.ch

For any privacy question, data-access request, or deletion request, email me. Full operator details on the Impressum.

2. What data I collect

Three moments, three different reasons:

When you subscribe

• Your name and email (typed into Stripe Checkout)
• Your artist or project name (a custom field on Stripe Checkout — I use this to label your upload folder)
• Payment details — these stay entirely with Stripe. I never see or store your card number.
• Country and (for some payment methods) postal code, which Stripe needs for fraud prevention and tax handling

When you send tracks

• The audio files you upload (WAV, AIFF, etc.) via the kDrive upload link in your welcome email
• The filenames you give them

When you use the contact form

• Your name, email, and message text

When you visit loudroom.ch

• Anonymous page-view counts and performance metrics, via Vercel Web Analytics and Speed Insights
• No cookies are set. No advertising profile is built about you.

3. Why I collect it

• To run your subscription — name, email, payment, artist name. Standard contract stuff: I can't bill you or send your masters back without it.
• To master your tracks — the audio files you upload. That's the job.
• To answer your questions — contact form submissions go to my inbox so I can reply.
• To keep the website running — anonymous analytics tell me whether the site is fast and which pages people use. No cookies, so no consent banner.
• To meet legal obligations — Swiss tax law requires me to keep invoices and payment records for 10 years.

4. Third-party services

Running a small online service needs a few external providers. Each one only sees the data needed for its specific job:

• Stripe Payments Europe Ltd. (Ireland) — payment processing, subscription billing, customer portal. Sees: name, email, payment details, artist name. policy
• Resend, Inc. (USA, EU region) — sends your welcome email. Sees: email, name. policy
• ImprovMX (France) — forwards andri@loudroom.ch into my regular inbox. Sees: email contents in transit. policy
• Infomaniak SA (Switzerland) — kDrive cloud storage for your uploads. Sees: your audio files, filenames. Stored on Swiss data centres. policy
• Samply.app (Germany) — hosts the listening links I send you with each finished master. Sees: email, mastered audio. policy
• Web3Forms (Indo Innovations Pvt. Ltd., India) — relays contact-form submissions to my inbox. Sees: what you typed in the form. policy
• Vercel Inc. (USA, edge-CDN worldwide) — hosts the website and the function that sends your welcome email. policy

I don't sell your data. I don't share it with anyone for advertising, profiling, or analytics beyond the providers above.

International transfers. Switzerland and EU providers sit under FADP/GDPR adequacy. USA (Resend, Vercel) — Standard Contractual Clauses. India (Web3Forms) — no adequacy decision; only what you type in the contact form goes there. Email andri@loudroom.ch for the relevant SCC excerpts.

5. How long I keep it

• Subscription records (name, email, billing) — for the duration of your subscription, plus 10 years after cancellation as required by Swiss tax law.
• Uploaded audio files — kept in your private kDrive folder while you're a subscriber. After cancellation, typically deleted within 30 days unless you ask me to keep them.
• Mastered files I deliver to you — kept while your subscription is active, plus 12 months after cancellation, so you can request a re-download. You can request deletion any time, and I'll honour an extension request if you need them held longer.
• Contact form submissions — kept in my inbox until you ask me to delete them.

6. Your rights

Under FADP (Switzerland) and GDPR (EU), you can:

• Get a copy of the data I hold about you (access)
• Correct inaccurate data (rectification)
• Ask me to delete your data, subject to legal retention obligations (erasure)
• Receive your data in a machine-readable format (portability)
• Object to processing I do based on legitimate interest
• Withdraw any consent you previously gave

To exercise any of these, email andri@loudroom.ch. I'll reply as soon as I can, and within one month at the latest.

You can also lodge a complaint with the regulator: Swiss residents with the FDPIC; EU residents with the data-protection authority of your country.

7. Changes to this policy

If I change this policy in a way that materially affects how I handle your data, I'll email active subscribers before the change takes effect.